Training
A training package teaching businesses to set up their own in house legal debt-recovery process.
An Eight Week Course Consisting of Six Modules and Two Q&A Sessions Specifically Designed for SME’s
At Remote Court Users, it’s all about giving businesses the confidence and courage to manage their claims without the fear of getting it wrong. We are here every step of the way to help support and demystify both the Debt Recovery Process and Procedure. With a client centric design, we offer clear, concise, and affordable solutions. The following six modules are offered as stand-alone online courses which will last anywhere between 90 minutes to 2.5 hours. These six modules can be purchased as a complete package or as individual modules as necessary.
Judgments
Module 2: Judgments
Admissions & Defences
Module 3: Admissions and Defences
Enforcement
Module 4: Enforcement
Small Claims Mediation
Module 5: Small Claim Mediation
Evidence & Trial
Module 6: Evidence & Trial
Essentials to Debt Recovery, A One Day Course
Essentials to Debt Recovery, A One Day Course
The above will save you time and money as 85% of Claims issued at Court go Undefended and Default Judgment obtained.
Essentials to Debt Recovery, A One Day Course
Strengthen your business’s financial stability with our Essentials to Debt Recovery course. This intensive, one-day training is meticulously designed for professionals and business leaders seeking to enhance their expertise in debt management. The course is delivered in-person and online, running from 10am through to 4pm, with two short intermissions and a 45-minute lunch break. To ensure you have ongoing support as you implement the course material, we include a complimentary 60-minute virtual advisory session, available for use within 60 days of the training.
This Intensive One Day Course Will Cover:
- A deep understanding of the tools to reduce overdue debts.
- Increased confidence in dealing with any overdue account and debt recovery matters and maximise the chances of recovery of the debt.
- Improved ability to resolve debt disputes amicably and learn about the different types of legal action that can be taken as well as the costs and benefits of each option.
- Save time, money and avoid where possible, the need for legal action.
- Create an easy-to-follow system and process, in place for recovery of unpaid invoices.
Major Challenges Business Owners Face with Debt Recovery:
- Difficult conversations with customers / debtors, chasing late payments can be uncomfortable and awkward. There is a real prospect of damage to business relations or the loss of repeat business if you push too hard.
- Tracking a large portfolio of customer base, can be difficult to keep a track off all the outstanding debts. This can be especially challenging if the business offers credit terms.
- Lack of experience, you may not have the necessary training or experience in debt recovery. This can make it difficult to know how to proceed when debts become disputed or complex and are unsure of your legal rights and obligations.
- Both Time and Cost, in equal measure. Debt Recovery can be time consuming and expensive, especially if you don’t have a process in place.
About the Course:
- What is debt recovery, and why a debt recovery process is a necessity for your business.
- Understand and learn the process of taking legal steps to recover money owed by your customer from initial contact to legal action.
- Actionable and practical steps, for your business to ensure you take back control of your cashflow.
Course Content, four main stages of Debt Recovery:
- Pre-Legal Requirements / Pre-Action Conduct and Protocol of Debt Recovery (PAP).
- Taking Legal Action – How to make the decision, understand and navigate the Court process (even where you have used an outsourced partner).
- Routes to County Court Judgment.
- Enforcement Procedures and Court Fee’s.
In addition to our intensive one-day course, we offer six specialised online modules, each ranging from 90 minutes to 2.5 hours. These modules are available individually, allowing you to focus on specific areas of interest:
1. Claims
- Claim Overview and issuing proceedings / money claims.
- Jurisdiction – England and Wales/ Outside of England and Wales
- Online Court Service – CCBC/CCMCC/MCOL
- Claim Values– Small Claims, Fast Track and Multi Track – Main differences.
- What can you claim, late payments compensation, interest, reasonable debt recovery costs?
- The Claim Form
- Flow Chart (showing the main stages and time frames)
2. Judgments
- Default Judgment (No reply to claim)
- Judgment on Admission ( Full or Part)
- Summary Judgment
- Defended Cases
3. Admissions & Defences
- Dealing with a defence
- Witness Evidence
- Trial and Hearing
4. Enforcement
The Different types of enforcement methods and how to select which is best method for each matter.
- Warrant of Control (County Court Bailiff)
- Writ of Control (High Court Enforcement Agent)
- Attachment of Earnings
- Third Party Debt Order (formerly known as garnishee order)
- Charging Order (Over land/property)
- Debtor to attend court for questioning (not strictly an enforcement method but can be useful to issue where a director of company is to be questioned on the companies’ financials.
5. Small Claims Mediation
- Mandatory Mediation for all claims up to £10k
- Risks and Sanctions
- Preparation and readiness for Mediation
- Importance, Practical Tips and Pitfalls of Mediation.
6. Evidence & Trial
- How to prepare Trial Evidence – Witness Statements / Bundle of Documents.
- Practical tips for the Day of Trial
- Trial Etiquette.
- Managing Expectations.
- Guidance Post Trial